Membership and Volunteer Manager

 

The Delaware Center for Horticulture (DCH) inspires individuals and communities through the power of plants. We seek a creative, motivated, experienced professional to serve as DCH’s membership and volunteer manager. Member program responsibilities include the development and implementation of programs, events and campaigns to attract new members and retain existing members; strengthen DCH’s onboarding program for new members and member engagement; renewal, recruitment, and retention tracking and communications; coordinate membership benefits and DCH’s member discount program; and member appreciation events and activities. Volunteer program responsibilities include coordination with other DCH staff on opportunities; volunteer recruitment of individuals and teams; manage the volunteer intake and job description process; track volunteer activity data; organize volunteer appreciation events and activities.


The membership and volunteer manager is a full-time, exempt (salaried) position reporting to the Director of Advancement. This position requires a collaborative approach to working with staff across all departments of the organization, as well as an ability to excel at both hands-on and administrative tasks. Experience in managing a variety of tasks and projects simultaneously is highly preferred. Occasional evening and weekend duties are required based on schedule of member/volunteer events. Compensation is based on experience.

Job Requirements: 

In addition to a commitment to DCH’s mission, the ideal candidate will have:

Initiative, determination and a collaborative nature;
Strong interpersonal, written and verbal communication skills, including public speaking;
Excellent planning, time management and organizational skills;
A willingness to experiment, test new ideas, and pursue new opportunities;
Bachelor’s degree or equivalent job experience;
An interest in/familiarity with nonprofit membership programming;
Familiarity with best practices for volunteerism;
Ability to manage letters, mailings, and basic database experience.

Instructions to Apply: 

Position open until filled. Please send a cover letter and resume to:

 

Donna Adams, Office Manager

Delaware Center for Horticulture

1810 N. Dupont St., Wilmington, DE 19806

email: dadams@thedch.org